
It takes a strong, dedicated property management team to unlock the full potential of investment real estate. That’s why our managers are trained to think like owners—putting operational efficiency, tenant relationships and value creation at the heart of every decision they make.
Now, more than ever, our experience as a receiver in past downturns along with our current "SAS 70" certification, positions The Hearn Company to become a valued partner in meeting the challenges of today's real estate environment.
As a company with more than 35 years of experience in managing our own developments, we add value to real estate through our comprehensive, hands-on approach to property management.
Invested in tenant satisfaction
Strong tenant relationships are vital to the on going success of an investment property. With attentive, personable and knowledgeable managers on-site at every one of our properties, we not only meet, but exceed tenant expectations. As a result, tenant retention rates in the buildings we manage are consistently higher than the industry average. Higher retention means above-market returns, preserved capital, improved income and maximum value creation.
Our on-site property management staff has ready access to the expert support team at our Chicago headquarters. A weekly “idea exchange” teleconference between our Chicago-based asset management group and all property managers is an opportunity to discuss issues and share knowledge that takes our management performance to the next level.
Constantly finding ways to improve the bottom line
Comprehensive budgeting is a critical component in the successful operation of an investment property. At The Hearn Company, our managers have all the resources required to generate and implement annual property budgets in extensive detail.
By tracking monthly actual performance against each property’s budget, we can help you quickly identify variances and work towards controlling expenses. Our budgeting accuracy is unmatched, with operating expenses historically running within 1% of projections.
With the support of our in-house accounting, construction and leasing departments, our managers have the ability to direct all aspects of the building’s performance. From the annual rebidding of vendor contracts, to the coordination of construction and move-ins, to the handling of delinquencies, we’re actively involved in the financial success of each building.
As a result, The Hearn Company outperforms every market in which we have a presence and welcomes the idea of adding new cities to our growing list of successes.